Terms of Service
Digital Service Pro LLC
Effective Date: December 31, 2025
Last Updated: October 13, 2026
Acceptance of Terms
This website, software platform, and related services (“Services”) are operated by Digital Service Pro LLC, a Rhode Island limited liability company (“Digital Service Pro,” “we,” “us,” or “our”).
By accessing or using the Services, you agree to these Terms of Service (“Terms”), our Privacy Policy, and any additional product-specific terms disclosed and accepted at purchase.
If you use the Services on behalf of a business or organization, you represent that you have authority to accept these Terms on its behalf.
If you do not agree to these Terms, do not use the Services.
Changes to Terms
We may update these Terms by posting a revised version with a new effective date. We will provide additional notice or obtain consent where required by law.
Changes apply prospectively. Continued use after changes take effect constitutes acceptance to the extent permitted by applicable law.
Scope of Services
Digital Service Pro provides software-as-a-service (SaaS), education, and technology solutions, including:
AI-powered tools, workflows, and automation.
Voice AI, Conversational AI, and Digital Employee services.
Messaging and communication systems.
Business launch, marketing, and visibility tools.
Digital training programs, content, and resources.
Subscription-based and usage-based services.
Features, usage limits, support, and pricing depend on the product or plan purchased. These Terms apply to all our offerings unless separate written terms expressly provide otherwise.
Intellectual Property
Our software, website content, templates, workflows, AI configurations, training materials, and other proprietary resources are owned by Digital Service Pro or its licensors and are protected by intellectual property laws.
You receive a limited, non-exclusive, non-transferable license to use the purchased Services for your internal business or personal purposes during the access period included with your purchase. No ownership of our proprietary materials transfers to you.
Except as expressly authorized by your purchase terms, our written permission, or applicable law, you may not copy, distribute, resell, reverse engineer, or create derivative works from our proprietary software or materials.
User Content & Feedback
You retain ownership of business information, contact records, media, and other content you submit (“User Content”). You represent that you have the rights and permissions necessary to submit and use it.
You authorize us and our supporting service providers to host, process, reproduce, transmit, and display User Content as reasonably necessary to provide, maintain, secure, and support the Services, consistent with our Privacy Policy.
This authorization does not transfer ownership or permit us to use your User Content in public advertising without your permission.
We may use voluntarily provided suggestions and feedback to improve our Services without compensation. This does not authorize disclosure of your confidential information.
Customer Responsibility & Compliance
You are responsible for the legality and accuracy of your content, contact lists, campaigns, instructions, and business activities.
Your use of the Services must comply with applicable requirements concerning privacy, advertising, consumer protection, messaging, calling, recording, consent, and automated communications.
We provide technology and educational resources. Using our Services does not, by itself, establish legal or regulatory compliance.
AI, Voice & Automation
AI-generated outputs and automated responses may be inaccurate, incomplete, inappropriate, or outdated.
You are responsible for configuring and monitoring these tools, implementing appropriate safeguards, and reviewing outputs before relying on them or publishing content.
You remain responsible for decisions, communications, and actions taken using these tools.
We do not guarantee revenue, leads, search rankings, inclusion in AI-generated answers, or other business results. Liability remains subject to these Terms and applicable law.
Messaging, Voice & A2P Responsibility
When using messaging, voice, or application-to-person (“A2P”) features, you are responsible for:
Providing accurate business and campaign information.
Completing required registrations, verifications, and approvals, with our assistance where included in your purchased service.
Obtaining and documenting required recipient consent.
Honoring opt-out, unsubscribe, and do-not-call requests.
Providing required disclosures for automated calls, AI interactions, and call recording.
Using phone numbers and communication features only as authorized.
Paying applicable usage, carrier, registration, and other disclosed charges.
Approval does not guarantee compliance or delivery. Carriers and service providers may filter, reject, restrict, or suspend communications.
Acceptable Use
You may not use the Services to:
Send unlawful, deceptive, harassing, or unauthorized communications.
Impersonate others or misrepresent identity or affiliation.
Infringe intellectual property, privacy, or other rights.
Upload malware, harmful code, or unlawful content.
Access accounts, systems, or data without authorization.
Interfere with platform security or operations.
Circumvent usage limits, security controls, or payment requirements.
Violations may result in suspension or termination.
Accounts & Security
You are responsible for maintaining accurate account information, protecting your login credentials, and restricting access to authorized users.
You are responsible for activity by users you authorize. Notify us promptly at [email protected] if you suspect unauthorized access or a security incident.
Payments & Automatic Renewal
You agree to pay the prices, applicable taxes, and usage charges disclosed when purchasing or using the Services.
Subscriptions automatically renew at the billing interval disclosed at purchase until canceled. By purchasing a subscription, you authorize recurring charges using your selected payment method.
Usage-based charges may be billed separately as disclosed for your service. We will provide advance notice of subscription price changes and obtain additional consent where required by law.
14-Day Risk-Free Offer & Refunds
Eligible products and services include a 14-day risk-free refund period beginning on the date of the initial purchase.
To receive a refund, email [email protected] within 14 calendar days of your initial purchase. Include your name, account email address, and the product or service purchased, and clearly state that you are requesting a refund.
For an eligible purchase, a refund request received within this period qualifies for a full refund of the purchase payment. Refunds are issued to the original payment method; posting time depends on your payment provider.
After the 14-day refund period expires, all sales are final and no refunds are provided, except where required by applicable law.
The refund period applies to the initial purchase and does not restart with subscription renewals. Renewal payments are non-refundable except where expressly stated at purchase or required by law.
The Digital Accelerator is excluded from the 14-day risk-free offer.
Digital Accelerator — All Sales Final
The DSP Digital Accelerator is non-refundable from the date of purchase. There is no trial period, refund period, or money-back guarantee for this product.
All Digital Accelerator sales are final, whether or not you access, use, or complete the program, except where a refund is required by applicable law.
If purchased through an installment plan, the installments divide the agreed purchase price into payments. They do not create a cancelable subscription, and the remaining agreed payments remain due.
If the Digital Accelerator is included in a bundle, the checkout must identify the bundle’s refund treatment before purchase. These Terms do not create a refund right for the Digital Accelerator component.
Subscription Cancellation
You may cancel a subscription at any time using the cancellation option provided with your account or by emailing [email protected] from your account email address.
Cancellation stops future subscription renewals. Submit your cancellation before the next renewal charge to prevent that charge. An emailed cancellation takes effect based on when we receive it, rather than when we finish processing it.
Unless you request immediate account closure or your purchase terms state otherwise, access continues through the paid subscription period.
Cancellation and refunds are separate. Canceling within the initial 14-day period does not automatically request a refund; you must also state that you want a refund.
After the applicable refund period, you may still cancel future renewals, but payments already made are non-refundable except where required by law.
Cancellation does not eliminate valid usage charges or other amounts already incurred.
Third-Party Services
The Services may integrate with or depend on third-party software, telecommunications providers, payment processors, AI providers, and other services.
Third-party services may have separate terms, policies, fees, and availability restrictions. We do not control their operations or guarantee their performance. Our obligations remain subject to these Terms and applicable law.
Disclaimer of Warranties
The Services are provided “AS IS” and “AS AVAILABLE.”
To the fullest extent permitted by law, we disclaim express and implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted or error-free operation or specific business results. This disclaimer does not exclude warranties or protections that cannot legally be excluded.
Limitation of Liability
To the fullest extent permitted by law, Digital Service Pro shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from or relating to the Services.
Our total aggregate liability shall not exceed the amount you paid to us during the 30 days immediately preceding the event giving rise to the claim.
These limitations do not restrict refund obligations expressly provided in these Terms or liability that cannot legally be excluded or limited.
Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Digital Service Pro from third-party claims, losses, liabilities, and reasonable expenses, including reasonable attorneys’ fees, arising from your unlawful use or misuse of the Services, violation of these Terms, or infringement of another party’s rights.
This obligation does not apply to the extent a claim results from our conduct for which responsibility cannot lawfully be shifted to you.
Suspension & Termination
We may suspend or terminate access for non-payment, misuse, violation of these Terms, or activities creating a legal, security, or compliance risk.
Where reasonably practicable, we will provide notice and an opportunity to resolve the issue. Immediate action may be necessary for urgent risks or legal requirements.
Upon termination, access ends. Valid outstanding charges remain due, subject to applicable refund rights and law.
Maintain copies of important business information. Contact [email protected] about available export options before closing your account. Data retention and deletion are governed by our Privacy Policy and applicable legal requirements.
Provisions that by their nature should survive termination remain effective to the extent permitted by law.
Copyright & DMCA Notices
We respect intellectual property rights. Send copyright infringement notices to [email protected].
A notice should include:
The physical or electronic signature of the copyright owner or authorized representative.
Identification of the copyrighted work.
Identification and location of the allegedly infringing material.
Your name, mailing address, telephone number, and email address.
A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
A statement that the notice is accurate and, under penalty of perjury, that you are authorized to act for the copyright owner.
We will review notices and respond as appropriate under applicable law. We may remove infringing content and terminate repeat infringers in appropriate circumstances.
Governing Law & Dispute Resolution
These Terms are governed by Rhode Island law, except where federal law or mandatory legal protections require otherwise. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration agreement.
Before initiating arbitration, the party raising a dispute must send written notice describing the claim and requested resolution. Notices to Digital Service Pro must be sent to [email protected]. We will send notices to your account email address.
The parties will attempt to resolve the dispute informally for 30 days after receipt of the notice. This process does not prevent action necessary to preserve a claim before a legal deadline expires.
If unresolved, the dispute will be decided by binding arbitration administered by the American Arbitration Association (“AAA”) before one neutral arbitrator.
The AAA Consumer Arbitration Rules apply to disputes that qualify as consumer disputes under those rules. Otherwise, the AAA Commercial Arbitration Rules apply. Rules and fee schedules are available at www.adr.org.
For commercial disputes, the arbitration location is Rhode Island unless the parties agree otherwise. For consumer disputes, the location and hearing method follow the AAA Consumer Arbitration Rules, including applicable accessibility protections. Remote hearings may be used as permitted by the applicable rules.
Arbitration fees and arbitrator compensation will be allocated under the applicable AAA rules and law. Digital Service Pro will pay amounts those rules or law require the business to pay. Each party bears its own attorney’s fees unless applicable law or an authorized award provides otherwise.
Either party may bring a qualifying individual claim in a small-claims court with jurisdiction or seek temporary court relief necessary to protect rights pending arbitration.
The arbitrator may award relief available under applicable law and these Terms. The award is binding, subject to review permitted by law, and judgment may be entered in a court with jurisdiction.
To the extent permitted by law, disputes must proceed individually rather than as class or representative actions. Neither party is entitled to a jury trial for claims properly resolved through arbitration.
If AAA declines or is unable to administer a dispute, the parties may agree on another provider. If they cannot agree, either party may pursue the dispute in a court with jurisdiction.
Changes to this dispute provision apply prospectively and do not alter an existing dispute without both parties’ agreement.
Severability
If a provision is found invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.
If the class-action waiver is unenforceable for a particular claim, that claim will proceed in a court with jurisdiction rather than through class arbitration.
Contact Information
Digital Service Pro LLC
20925 Loggia Ct, Venice, FL 34293
Email: [email protected]
Phone: (401) 262-8181
Website: https://www.digitalservicepro.com